Payload Reference

Comprehensive reference for the JSON objects sent by OrderInWhats webhooks.

Root Object Fields

Field	Type	Description
eventId	String	A unique identifier for this specific event notification.
event	String	The type of event (e.g., `order.created`).
restaurant	Object	Contains the ID and name of the store that triggered the event.
data.order	Object	The core order details, including products and user info.

{
  "eventId": "order.created:64f...:1769608953282",
  "event": "order.created",
  "occurredAt": "2026-01-28T14:02:33.282Z",
  "restaurant": {
    "id": "rest_68b52c6b25f6",
    "name": "Restaurant Name"
  },
  "data": {
    "order": {
      "OrderId": "1001",
      "userId": {
        "phoneNumber": "94700000000",
        "botPhoneNumber": "94711111111",
        "role": "customer",
        "stripeCustomerId": "cus_ThPpbIzysMamRM"
      },
      "products": [
        {
          "orderName": "Beef Pepperoni",
          "category": "Non-Veg",
          "price": 15,
          "currency": "USD",
          "quantity": 1,
          "isCustomizable": true,
          "_id": "prod_697a16f80f"
        }
      ],
      "isConfirm": false,
      "isPaid": false,
      "_id": "ord_697a16f80f0c",
      "createdAt": "2026-01-28T14:02:32.794Z"
    }
  }
}

Note on order.deleted

The order.deleted event shares the same structure as order.status.changed. It is fired when an order record is purged from the database, usually following an expiration or manual cancellation.